ARTICLE 1: PREAMBLE
- How their personal data is collected and processed. Personal data is any data that can be used to identify a user. This includes the first and last name, age, postal address, e-mail address, location of the user or his IP address;
- What are the rights of the users regarding this data?
- Who is responsible for processing the personal data collected and processed?
- To whom these data are transmitted ;
- Eventually, the Site's policy on "cookies" files.
ARTICLE 2: GENERAL PRINCIPLES ON DATA COLLECTION AND PROCESSING
In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of data of the users of the Site respect the following principles:
- Lawfulness, fairness and transparency: data can only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;
- Minimisation of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the Site are collected;
- Time-limited data retention: data is kept for a limited period of time, of which the user is informed. Where this information cannot be provided, the user is informed of the criteria used to determine the retention period;
- Integrity and confidentiality of collected and processed data: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.
In order to be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the following conditions
- The user has expressly consented to the processing;
- The processing is necessary for the proper performance of a contract;
- The processing is in response to a legal obligation;
- The processing is necessary to protect the vital interests of the data subject or another natural person;
- The processing may be necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
- The processing and collection of personal data is necessary for the legitimate and private interests pursued by the controller or a third party.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHEN BROWSING THE SITE
A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION
The personal data collected on the Petit Veganne website are the following:
-Site areas visited and services used
This data is collected when the user performs one of the following operations on the Site:
Browsing our Site,
-Creating a customer account,
-Ordering on our Site,
-Changes with our customer service,
-Subscribing to our newsletter.
Furthermore, when a payment is made on the Site, proof of the transaction, including the order form and the invoice, will be kept in the computer systems of the Site's publisher.
The data controller will keep all the data collected in its computer systems on the Site under reasonable security conditions for a period of :
Customer data/order management: 3 years
-Newsletter subscriptions: 10 years
The data are collected and processed for the following purposes:
To process orders and dispatch parcels
-To enable optimal browsing, to improve the fluidity of browsing on the site
-To manage the services ordered by the user
-To prevent and fight against computer fraud
-To carry out communication campaigns
The data processing carried out is based on the following legal grounds:
The processing is necessary for the proper performance of the contract
-The processing is in accordance with a legal obligation
B. TRANSMISSION OF DATA TO THIRD PARTIES
Data may be transferred to the following third parties:
Some of the data collected may be transferred to Google, Facebook, and Instagram when the user browses the Site.
C. DATA HOSTING
The Petit Veganne website is hosted by : OVH, whose head office is located at the following address:
2 rue Kellermann - 59100 Roubaix - France
The data collected and processed by the Site is hosted and processed in France.
ARTICLE 4: DATA CONTROLLER
A. THE DATA CONTROLLER
The person responsible for processing personal data is: Mélissa STRAUSS. She can be contacted as follows:
The person responsible for the processing of personal data can be contacted by telephone on 03 87 97 00 62 from Tuesday to Friday from 9am to 4.30pm and on Saturday from 9am to 2pm.
The person responsible for the processing of personal data is in charge of determining the purposes and the means used to process personal data.
B. OBLIGATIONS OF THE DATA CONTROLLER
The data controller undertakes to protect the personal data collected, not to transmit them to third parties without the user's knowledge and to respect the purposes for which the data was collected.
The Site has an SSL certificate to ensure that the information and data transfer through the Site is secure.
The purpose of an SSL certificate ("Secure Socket Layer" Certificate) is to secure the data exchanged between the user and the Site.
In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this would entail disproportionate formalities, costs and steps for the user.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.
ARTICLE 5: USER'S RIGHTS
In accordance with the regulations concerning the processing of personal data, the user has the following rights.
In order for the data controller to comply with the user's request, the user is required to provide the following information: first and last name, e-mail address and, if relevant, account number or personal space or subscriber number.
The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.
A. PRESENTATION OF THE USER'S RIGHTS REGARDING DATA COLLECTION AND PROCESSING
A.a. Right of access, rectification and erasure
The user may view, update, modify or request the deletion of data concerning him/her, by following the procedure set out below:
. The user must send an e-mail to the person responsible for processing personal data, specifying the purpose of his/her request, to the following e-mail address: email@example.com.
If he/she has one, the user has the right to request the deletion of his/her personal space by following the following procedure:
The user must send an e-mail to the person responsible for processing personal data, specifying his/her name and/or the e-mail address linked to his/her personal space. The request will be processed within 10 working days.
A.b. Right to data portability
The user has the right to request the portability of his/her personal data, held by the Site, to another Site, by complying with the following procedure:
. The user must make a request for the portability of his/her personal data to the data controller, by sending an e-mail to firstname.lastname@example.org.
A.c. Right to restrict and object to data processing
The user has the right to request the limitation of or to oppose the processing of his/her data by the Site, without the Site being able to refuse, unless it can demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and rights and freedoms of the user.
In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:
The user must make a request for the limitation of the processing of his/her personal data by e-mail to the person responsible for the processing of the data, at the address provided above.
A.d Right not to be subject to a decision based exclusively on an automated process
In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him or her, or significantly affects him or her in a similar way.
A.e Right to determine the fate of data after death
The user is reminded that he/she can organise what should happen to his/her collected and processed data if he/she dies, in accordance with law n°2016-1321 of 7 October 2016.
A.f Right to refer to the competent supervisory authority
In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if he/she believes that one of the rights listed above has been infringed, he/she is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or to any competent judge.
B. PERSONAL DATA OF MINORS
In accordance with the provisions of Article 8 of the European Regulation 2016/679 and the French Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required in order for personal data to be collected and processed.
The publisher of the Site reserves the right to verify by any means that the user is over 15 years of age, or that he/she has obtained the consent of a legal representative before browsing the Site.
ARTICLE 6: USE OF "COOKIES" FILES
The Site may use "cookie" techniques.
A "cookie" is a small file (less than 4 kb), stored by the Site on the user's hard disk, containing information about the user's browsing habits.
These files enable the Site to process statistics and information on traffic, to facilitate navigation and to improve the service for the user's comfort.
For the use of "cookies" files involving the storage and analysis of personal data, the user's consent is necessarily requested.
This consent of the user is considered valid for a maximum period of 6 (six) months. At the end of this period, the Site will again request the user's permission to save "cookies" files on his or her hard drive.
A. Opposition of the user to the use of "cookies" by the Site
Cookies that are not essential to the operation of the Site are only deposited on the user's terminal after having obtained his consent. The user may withdraw his consent at any time, as follows: Click on the "withdraw consent" button.
More generally, users are informed that they may oppose the recording of these "cookies" by configuring their browser software.
For information, the user can find at the following addresses the steps to follow in order to configure his browser software to oppose the recording of "cookies" files:
- Chrome: https://support.google.com/accounts/answer/61416?hl=fr
- Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
- Safari: http://www.apple.com/legal/privacy/fr-ww/
- Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
- Opera: http://www.opera.com/help/tutorials/security/cookies/
In the event that the user decides to deactivate the "cookies" files, he/she will be able to continue browsing the Site. However, any malfunctioning of the Site caused by this manipulation cannot be considered as being due to the Site editor.
B. Description of the "cookies" files used by the Site
The publisher of the Site draws the user's attention to the fact that the following cookies are used during navigation:
Session cookies: keep track of the items placed in the shopping cart by the user during the same shopping session
-Permanent cookies: login information, contact details and account numbers so that they do not have to be re-entered each time the Site is used
-Internal cookies: allow the Site to remember the user's data and preferences
-Third party cookies: allow -for example- the sharing of content by the users of the Site, such as the Facebook "Share" or "Like" buttons, or the "Twitter", "LinkedIn", etc., but only if the user is a member of a third party. We may include a third party computer application in these features. The social network providing the application is likely to identify the user through its own cookies, even if the user has not used these buttons when consulting our Site, by the mere fact that he is connected to his user account on his terminal with the social network concerned. We have no control over the process used by social networks to collect this information and invite users to consult the privacy policies of these networks.
When browsing the Site, the user is made aware that third-party "cookies" may be stored.
In particular, these are the following third parties:
In addition, the Site integrates social network buttons, allowing the user to share his/her activity on the Site. Cookies from these social networks may therefore be stored on the user's computer when they use these functions.
The user's attention is drawn to the fact that these sites have their own confidentiality policies and general conditions of use that may differ from the Site. The Site editor invites users to consult the privacy policies and general conditions of use of these sites.
The site editor reserves the right to modify it in order to ensure its conformity with the law in force.